houston auto repair

Williams customer service was excellent! After a long road trip, My car started showing problems. I expected a long, terrible day at the auto shop. But the staff was knowledge and efficient in diagnosing and repairing my vehicle. William visually showed us the missing/lose part and the tested battery results. He had us out within 40 mins. Great service, friendly and customer oriented.

DO NOT go to this place!!! These are the scam artist mechanics you always hear about. They stated that they could work with me on price for 2 different services through "coupons" and "labor discounts" but instead they took 1 service off completely and led me to believe it was for both services. This is the place that gives mechanics a bad name! Why do this, the auto repair industry is not one that people don't need or that you have to sell them on. Why lie, cheat and steal from people that are getting necessary services. There should be a beware rating instead of stars.

State inspection

We were in Houston for the day from out of town. We ran over something and it immediately flattened our tire. Fortunately Drivers Auto Repair was about 200 meters down the road. We pulled into their parking lot to assess the situation and begin to change the tire. The manager and 2 employees quickly came out and offered their assistance. When I humbly said yes, they quickly went into the shop and grabbed their jack and impact wrench and helped me change the tire. They actually do not work on tires here but we're more than willing to help me out. They were super friendly and helpful. Once it was changed, the manager refused to charge me anything for their services and the guys turned down the tip I was offering. We finally got them to agree to take the tip for their time. Even though we did not officially have work done at this shop, I would highly recommend them based on their integrity, compassion for those in need and extremely friendly service.

Great place auto work