I recently experienced squeaking in my front brakes. At just over 40,000 miles I was skeptical and afraid someone would try and sell me more than needed or pretend it was worse than it was. They acknowledged the squeak but said my brake pad just under 1/2 wear and offered me alternatives to a full brake job. All the staff (which were new to me) were very polite and professional. My compliments to Wade and Vincent (who always said m'a'am) and treated me like a valued guest.