Driver's Auto Repair - Cypress
This shop does not have things together. The last time I visited I had an appointment but had to wait an hour even before them pulling my vehicle in for service. This time I made an appointment and was seen on time but the shop didn't have an oil filter for my vehicle. My vehicle sat on the lift for at 45 min - 1 hour while they had one delivered. Appointments are good for know who is coming, when they're coming, and what they are bringing... if you choose to bring your vehicle here, be prepared for things not to go as planned and a delay to your day. I also recommend keeping an eye on your vehicle while it's being worked on as I noticed my hub caps being put on before the lugs being torqued. I can't openly recommend this place.
Thank you for letting us know about your recent experience and we are sorry to hear it wasn't to your satisfaction. The regional manager will be in contact with you in 24-48 hours to help resolve your concerns.
- Driver's Auto Repair - Cypress